Privacy Policy — Concierge Medical Marketing

Last Updated: October 26, 2026

Concierge Medical Marketing ("CMM," "we," "us," or "our") operates the website conciergemd.marketing (the "Site") and related marketing services. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the Site or submitting information through it, you agree to the practices described here.

Contact Us

Concierge Medical Marketing
Email: [email protected]
Phone: 772.304.2420
Website: conciergemd.marketing

1. Information We Collect

Information you provide to us

• Contact and practice details you submit through forms on the Site or our landing pages — including your name, practice name, practice website, email address, and phone number (for example, when you request a free Practice Growth Assessment, book a consultation, or contact us).
• Information you provide when you schedule a call, apply to be a podcast guest, subscribe to emails or text messages, or otherwise communicate with us.
• If you become a client, information needed to deliver our services and manage the relationship, including billing contact details.

Information collected automatically

• Device and browser information, IP address, pages viewed, links clicked, referring pages, and dates/times of visits, collected through cookies, pixels, and similar technologies — including Google Analytics 4 (GA4), the Meta Pixel, Google reCAPTCHA (spam prevention on our forms), and GoHighLevel forms and widgets.
• Analytics data collected through Google Analytics and advertising measurement tools (such as the Meta pixel), which help us understand Site usage and the performance of our advertising.

Information from other sources

• We may receive information about you from referral partners, publicly available sources, and the platforms we use for scheduling, customer relationship management, email, and text messaging.

Please do not send patient information. The Site and our forms are intended for practices and providers in a business capacity. Please do not submit protected health information (PHI) or any patient information through the Site.

2. How We Use Your Information

• To respond to inquiries and deliver what you request — including preparing and sending your free Practice Growth Assessment, reports, and keyword research.
• To schedule and conduct consultations and podcast recordings.
• To provide, manage, and improve our marketing services for clients.
• To send administrative messages and, with your consent where required, marketing emails and text messages about our services.
• To measure and improve the Site, our content, and our advertising.
• To comply with legal obligations, enforce our agreements, and protect our rights and the security of the Site.

3. Cookies and Tracking Technologies

We use cookies and similar technologies for essential Site functions, analytics, and advertising measurement — including Google Analytics 4, the Meta Pixel, Google reCAPTCHA, and GoHighLevel widgets and forms. You can control cookies through your browser settings; disabling cookies may affect some Site features. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout and learn about interest-based advertising choices at https://optout.aboutads.info. Some browsers send "Do Not Track" signals; the Site does not currently respond to those signals.

4. How We Share Information

We do not sell your personal information. We share information only as follows:

• Service providers that help us operate the Site and deliver services — including website hosting, customer relationship management and communications platforms (such as GoHighLevel), email and SMS delivery providers, analytics providers (such as Google), spam-prevention (Google reCAPTCHA), and advertising platforms (such as Meta). These providers may use information only as needed to perform services for us.
• Legal requirements — if required by law, subpoena, or court order, or to protect our rights, property, or safety.
• Business transfers — in connection with a sale, merger, or transfer of all or part of our business, subject to this Policy.
• With your consent for any other purpose disclosed when the information is collected.

5. SMS / Text Messaging

Our SMS messaging services, delivered through a 10-Digit Long Code (10DLC), enable us to send text messages directly to users who have opted in to receive such communications. This section outlines how we handle personal data in relation to our SMS services.

Consent and Data Collection

1. User Consent: We collect phone numbers and related personal data for SMS messaging only from users who have given their explicit consent. Consent is typically obtained through sign-up forms, online agreements, or other opt-in methods.
2. Data Collection: The personal data collected for SMS services may include your mobile phone number, name, and other relevant information required to deliver the service effectively.

Use of Personal Data

1. Purpose of Data Use: The personal data collected is used exclusively for the purpose of sending SMS messages as per the user's consent. This may include promotional messages, alerts, updates, and other communications.
2. Data Processing: We take all necessary steps to ensure that personal data is processed in accordance with applicable laws and regulations, and only for the duration necessary to fulfill the intended messaging services.

Data Sharing and Disclosure

1. Third-Party Access: We do not sell or rent personal data to third parties. Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. Access to personal data is strictly limited to what is necessary to provide our SMS services.
2. Compliance with Law: We may disclose personal data if required by law or if necessary to protect our rights or comply with judicial proceedings, court orders, or legal processes related to our services.

User Rights

1. Opt-Out: Users can opt out of our SMS messaging service at any time by replying with a standard keyword like "STOP". Message and data rates may apply. Message frequency varies.
2. Access and Correction: Users have the right to access their personal data and request corrections or deletions as applicable.

6. Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Policy — for example, to maintain client and prospect records, deliver requested materials, and meet legal, tax, and accounting requirements — and delete or anonymize it when it is no longer needed.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to: request access to the personal information we hold about you; request correction or deletion; opt out of marketing communications at any time (using the unsubscribe link in emails, replying STOP to texts, or contacting us); and, for California residents under the CCPA/CPRA, request to know, delete, or correct your personal information and opt out of the "sale" or "sharing" of personal information — we do not sell personal information and do not share it for cross-context behavioral advertising in a way that requires an opt-out link. We will not discriminate against you for exercising these rights. To make a request, contact us at [email protected] or 772.304.2420. We will verify your identity and respond within the time required by applicable law. You may use an authorized agent where permitted by law.

9. Children's Privacy

The Site is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13; if we learn we have, we will delete it.

10. Third-Party Links

The Site may link to third-party websites and embed third-party content (such as video and podcast players). Their privacy practices are governed by their own policies, and we are not responsible for them.

11. Changes to This Policy

We may update this Policy from time to time. Updates will be posted on this page with a new "Last Updated" date. Material changes will be reflected here before they take effect.

12. Contact

Questions about this Policy or your information: [email protected] or 772.304.2420.